Support & FAQs

Aqualine soda makers are designed to make fresh sparkling drinks at home in a simple way. Fill your Aqualine bottle with cold water up to the recommended level, attach it to the machine, and press the carbonation button to add bubbles in seconds. Aqualine machines do not need electricity, batteries, or charging cables. Standard models are made for sparkling water, while Pro models with Fizz Infuser technology can carbonate water, juices, mocktails, and other drinks.

The CO₂ cylinder is what gives your drinks fresh bubbles. When the bubbles become weak, the drink tastes flat, or the machine stops carbonating properly, it means your cylinder is ready for refill or exchange. One Aqualine CO₂ cylinder can make up to 60L of sparkling water, depending on your carbonation level. Aqualine machines use screw-in CO₂ cylinders, and you can refill or exchange your empty cylinder to keep your sparkling routine going.

Flavor usage depends on how often you make drinks and how strong you like the taste. For a balanced flavor, use around 45–50ml of syrup with an 800ml Aqualine bottle. Carbonate your water first, then add the syrup and gently mix before serving. Aqualine flavors are made for refreshing homemade drinks and should be stored in a cool, dry place. After opening, keep the bottle tightly closed and follow the storage instructions on the label.

Aqualine delivers across Saudi Arabia, and delivery usually takes around 3–5 business days depending on your location. For CO₂ refill or exchange orders, your filled cylinder can be delivered to your doorstep. Your empty cylinder may be collected at the same time or later through our delivery partner, depending on the delivery arrangement. Aqualine works with partners such as Aramex to support reliable pickup and delivery service.

Aqualine soda makers and CO₂ cylinders include warranty coverage based on the product terms. The warranty generally covers manufacturing defects under normal use. Damage caused by misuse, improper handling, incorrect storage, or using incompatible cylinders may not be covered. For warranty support, contact Aqualine with your order details, product photos, and a short explanation of the issue so the team can assist you quickly.